Guide
How to use this dashboard, page by page
First run
Before anything else
Five things that explain most of the surprises people meet in their first week.
The pages
What lives where
Six surfaces, each answering a different question. If you only ever open one, make it the Overview.
/dashboard
The one-screen answer to “is the site all right?”. Start and end here.
- Four headline tiles: solar output now, battery charge, camera state, and how many issues are open.
- A live camera panel that plays the site's first camera without leaving the page, with the solar figures optionally laid over the picture.
- A site connection card that keeps checking the link every minute whether or not anyone is watching.
- An issue banner that appears only when something is actually down, and links straight to the affected page.
- Refresh all, which re-reads every panel at once instead of waiting for the next poll.
If the connection card is red, expect the rest of the page to be showing its last known reading rather than a live one.
/solar
The full telemetry sheet for the inverter, battery and array.
- An energy flow diagram tracing power from the array through the inverter to the load, the grid and the battery.
- Output gauge and the underlying numbers: PV power and voltage, grid voltage and frequency, load, temperature.
- A battery card with charge level, pack voltage and whether it is charging or discharging right now.
- Self-sufficiency and PV surplus or deficit — how much of the load the sun is actually covering.
- History over 24 hours, 7 days or 30 days for PV input, load and battery charge, with alarm events marked on the trace.
- The alarm log, where each entry can be acknowledged once you have seen it.
Telemetry comes from the datalogger's cloud upload, so it moves in steps of a few minutes rather than continuously.
/cctv
Live view, camera control and the recording archive.
- A camera rail listing every channel the recorder reports, with its own state beside it.
- Live view with a quality selector — Auto, SD or HD — and a health badge that says whether a stumble is your connection or the site's.
- PTZ controls for cameras that support them: pan, tilt, zoom, focus, step size, and saved preset positions.
- A recordings browser: choose a date range, search, then play or trim and export a clip.
- The camera alarm list — motion, video loss, tamper, line crossing and the rest — each acknowledgeable.
- A data usage panel estimating what live view, playback and exports have cost the site's SIM.
Video is pulled over the site's mobile link. One stream at a time is the polite default; leaving a stream running is what quietly consumes the data allowance.
/info
The read-only configuration sheet for your account and your site's hardware.
- Your account row: username, name, email, when it was created and last changed.
- How the site is wired: recorder address and ports, solar account and device identifiers, and whether each subsystem is live or running on mock data.
- The VPN profile the site's router uses to reach the hub.
- A hardware specification for the recorder, cameras, modem, inverter, datalogger, array and battery.
Passwords and keys are shown only as present or absent, never as values. Rows marked “est.” are indicative until someone confirms them on site.
/account
Your sessions, your sign-in history and your credentials.
- Every device currently signed in, when it signed in and when it was last active — with the one you are reading this on marked.
- Sign out other devices in one action, useful after using a shared or borrowed machine.
- A recent sign-in log with addresses and times, so an unfamiliar entry is visible.
- Security questions: set them, then use them to change your own password without involving the administrator.
An administrator inspecting your site appears here as its own session and is labelled as such.
/admin
Administrator accounts only — the fleet rather than a single site.
- A fleet board showing every site's condition at a glance.
- A video wall of cameras across sites.
- Account management: create an operator, issue or reset credentials, disable an account.
- Site management: addresses, credentials, VPN profile and the editable hardware sheet.
An administrator is bound to no single site, so the ordinary operator pages show a notice instead of data until a site is opened from the fleet board.
How do I…
The common jobs, step by step
Pick the area, then the job. Each answer assumes you are starting from a fresh page load.
Vocabulary
Words the dashboard uses
These carry a specific meaning here, and misreading one of them accounts for a fair share of reports that turn out to be nothing.
| Term | What it means |
|---|---|
| Live | The reading came from the site within the last polling interval. It is current. |
| Stale | The last attempt did not get an answer, so what you are looking at is the previous good reading with its timestamp. Not an error — just older than it looks. |
| Contacting | A request is in flight over the site link. Give it a few seconds before treating it as a failure. |
| Auto / SD / HD | Live video quality. Auto starts small and steps up if the connection holds; SD and HD pin it by hand. |
| Network grade | The player's own verdict on the stream — good, fair, poor or stalled — measured from frames actually arriving. |
| Unacknowledged | An alarm nobody has marked as seen yet. It is what the Overview's issue count is counting. |
| Acknowledged | Someone has looked at this alarm. It stays in the log; it stops being counted. |
| Self-sufficiency | The share of the site's current load being met by the array rather than the grid. |
| PV surplus / deficit | Whether the array is producing more or less than the site is consuming at this instant. |
| Charge level | The inverter's estimate of how full the battery is. Banded by colour: comfortable, watch, low. |
| Mock | That subsystem has no live device configured yet and is showing sample values. Shown on Info. |
| est. | A hardware figure taken from the manufacturer's sheet, not yet confirmed by an on-site inventory. |
Normal. Answering, in range, nothing to do.
Working, but degraded or worth watching — a partial reading, a low battery, a stepped-down stream.
Not answering, or a reading outside its safe range. Check Troubleshooting before reporting.
Nothing to report yet: not configured, not started, or still measuring.
Guided tours
The Overview, Solar, CCTV and Account pages each carry a walkthrough that highlights one control at a time and explains it against whatever your site is doing at that moment — your camera name, your battery level, your alarm count, not a made-up example. Start it from the button in the page header. You can leave at any point and the page is untouched; the tour only reads.
Steps whose control is not on your screen — no movable camera on this channel, no recordings searched yet — drop out on their own, so the tour is always about the page in front of you.
Limits
What this dashboard will not do
Knowing the edges saves you looking for a control that was never built.
Access
Operator and administrator
Two roles. Most of what an operator cannot do is deliberately withheld rather than missing.
| Capability | Operator | Administrator |
|---|---|---|
| View the site's dashboard, solar and cameras | Yes | Per site |
| Move a camera and save presets | Yes | Per site |
| Search, play and export recordings | Yes | Per site |
| Acknowledge alarms | Yes | Per site |
| Manage own sessions and devices | Yes | Yes |
| Change own password (after security questions) | Yes | Yes |
| See device addresses and credential presence | Masked | Yes |
| Create accounts or reset another's password | No | Yes |
| Edit site configuration and hardware sheet | No | Yes |
| View the fleet board and the video wall | No | Yes |
“Per site” means an administrator sees it by opening that site from the fleet board rather than by being bound to it. “Masked” means the row is shown as present or absent, never as a value.
Next
When this page does not answer it
Two places to go, and they are not interchangeable.
Something is not working: no picture, a stale reading, a site that will not answer. Start with the one-minute check — it usually tells you whether the fault is at the site, on your own connection, or only in this page.
Open troubleshootingThe dashboard itself is wrong: a page that will not load, a number that is plainly incorrect, or a fault that repeats predictably. Bring the details listed there and it usually saves a round of questions.
Open contact